Is Mauldin Towing & Roadside Assistance licensed and insured? ▾
Yes. Mauldin Towing & Roadside Assistance is fully licensed and insured. We carry general liability coverage on every tow.
How much does a tow cost? ▾
Every tow is different, so we do not post a flat number online. We give you a clear, upfront quote by phone before we ever dispatch a truck. Call (864) 528-1568 for a fast, free quote, and the price we quote is the price you pay.
How fast can you get to me? ▾
Response times vary by exactly where you are located. We always give you an honest, specific ETA on the phone before dispatch, so you know when to expect us before you commit to a tow.
What should I do while I wait for the tow truck? ▾
If you can safely do so, move your vehicle onto the shoulder or as far from traffic as possible, turn on your hazard lights, and stay inside your vehicle with your seatbelt on if it is safe. If you feel unsafe where you are, tell our dispatcher and stay on the line.
Will you work with my insurance company after an accident? ▾
Yes. We can tow your vehicle directly to your insurance-approved shop or to secure storage, and we can document the vehicle condition at pickup to support your claim. We do not bill insurance directly; you will receive an itemized receipt to submit to your carrier.
What forms of payment do you accept? ▾
We accept cash, debit, and all major credit cards on scene. You will always know the total before we do the work, no surprise charges added afterward.
Are you really available 24 hours a day? ▾
Yes, including nights, weekends, and holidays. Breakdowns and accidents do not wait for business hours, so neither do we.
Can you help if I'm locked out of my car? ▾
Yes. Getting locked out happens to plenty of careful, capable people, it's not something to stress over. Our roadside team can open most vehicles right where you're parked, without damaging the locks or paintwork. Just have some way to confirm the car is yours when we arrive, and in most cases you won't need a tow at all.
Will towing damage my motorcycle? ▾
Not with the right equipment. We use a flatbed with a wheel chock and soft-tie down straps, never chains or hooks directly on the bike, so the frame, fairings, and wheels stay protected.
Can you tow a motorcycle that will not start? ▾
Yes. A dead battery, a stuck gear, or a mechanical failure all work the same way: the bike gets winched or rolled onto the flatbed and strapped down for transport.
Do you tow motorcycles after an accident? ▾
Yes, and we handle accident-damaged bikes with extra care, working the same way we do for accident recovery on cars: careful handling, clear communication, and delivery to your shop or insurance-approved location.
Do you have experience with sport bikes and low-clearance motorcycles? ▾
Yes. Sport bikes, cruisers, and touring motorcycles all get the same wheel-chock-and-soft-tie approach, adjusted for the bike’s specific clearance and balance point.
Can you pick up a motorcycle from a dirt lot or gravel shoulder? ▾
In most cases, yes. Tell dispatch exactly where the bike is and the surface it is on, and we will confirm the flatbed can safely load it from that spot.
How is the bike secured for a longer highway trip? ▾
The same wheel-chock-and-soft-tie setup holds for any trip length. For longer hauls we double-check strap tension partway through if the drop-off is far enough to warrant it.
Can you tow a motorcycle with an aftermarket exhaust or low-hanging parts? ▾
Yes. Mention any aftermarket exhaust, low pipes, or added parts when you call so the operator can plan strap placement and ramp angle around them.
What if my motorcycle fell over before you arrive? ▾
If it is safe to do so and you are physically able, upright it carefully to avoid further fluid leaks or damage. If not, leave it and tell dispatch, our operator can right it safely on arrival.
Can you tow a motorcycle from a parking garage or tight space? ▾
In most cases, yes. Tell dispatch the exact location and any access restrictions so the operator can plan how to get the flatbed close enough to load safely.
Do you serve Simpsonville? ▾
Yes. Simpsonville is part of our regular service area. Typical response time: 20-30 minutes.
Do you charge extra to come to Simpsonville? ▾
No. Simpsonville is inside our standard service radius, so the quoted price is the final price. No travel surcharges.
How fast can you get motorcycle towing out to Simpsonville? ▾
Because motorcycle towing is an emergency service, a Simpsonville call gets dispatched the moment we hang up the phone, no scheduling delay. Typical response time in Simpsonville runs 20-30 minutes, and dispatch will give you an honest ETA before the truck leaves the yard.