Accident Recovery

Careful, insurance-friendly accident recovery towing handled with patience during an already stressful moment.

About this service

Being in an accident is one of the most stressful moments a driver can face, and the last thing you need is a tow that adds more damage or more confusion. Our accident recovery service handles collision-damaged vehicles carefully, works cleanly with your insurance documentation needs, and gets your vehicle off the road and to a shop or storage lot without additional harm.

A collision scene is not the place for a rushed hookup. Our operators check how the vehicle is sitting, whether airbags deployed, whether fluids are leaking, and whether a wheel-lift or flatbed is the safer option before anything gets touched. We coordinate with officers still working the scene, wait for clearance when needed, and keep you updated the whole time instead of leaving you standing on the shoulder wondering what happens next.

If your insurance company requires the vehicle at a specific approved shop, tell us that address up front and we will take it there directly instead of a default storage lot, which saves you a second tow later. When a shop cannot take the vehicle same-day, we coordinate secure storage instead, so the vehicle is never left sitting somewhere unsafe or unaccounted for while you sort out next steps with your adjuster.

You likely need accident recovery if you were just in a collision and the vehicle cannot be driven safely, a wheel, bumper, or body panel is dragging or visibly damaged, airbags deployed or fluids are leaking under the vehicle, you need documentation or photos at pickup to support an insurance claim, or police or emergency responders are still on scene and the vehicle needs to be cleared.

What you get

  • Careful handling of collision-damaged vehicles
  • Clear communication for insurance paperwork and photos
  • Works directly with your preferred repair shop
  • Calm, patient operators during a stressful moment

How it works

  1. 1

    Call us from the scene

    We talk you through next steps and dispatch a recovery truck immediately.

  2. 2

    We assess the vehicle

    Our operator checks how the vehicle is positioned and what recovery method it needs.

  3. 3

    Safe recovery

    We recover the vehicle without causing further damage, using the right equipment for the job.

  4. 4

    Delivery to shop or storage

    We take the vehicle to your preferred repair shop or a secure storage lot.

Accident Recovery questions

Can you tow my car directly to my insurance-approved shop?
Yes. Tell us the shop name and address and we will take your vehicle there directly, or to secure storage if the shop can't take it same-day.
Will you take photos or help document the accident for my claim?
We are happy to note the vehicle condition at pickup and can take photos on request, though we always recommend documenting the scene yourself or through the responding officer as well.
What if the police are still on scene?
That is normal and expected. We coordinate with responding officers and wait for clearance before recovering the vehicle.
Can you tow a car that will not roll after an accident?
Yes. If a wheel is bent, an axle is damaged, or the vehicle otherwise will not roll, we winch it onto a flatbed instead of dragging it, which keeps a bad situation from turning into a more expensive repair.
Do you charge extra for accident calls versus a standard tow?
No. Accident recovery gets the same upfront, custom quote as any other tow. You will know the price on the phone before we dispatch, not after the work is done.
What if my vehicle needs to go to a specific insurance-approved shop?
Give us that shop name and address when you call and we will take the vehicle there directly, as long as they can receive it that day. If not, we coordinate secure storage until they can.
How quickly can you get to an accident scene?
Accident recovery is treated as an emergency call, so dispatch gives you an honest ETA immediately and a truck is sent right away, the same priority as our 24-hour emergency towing.
Can you tow multiple vehicles from a multi-car accident?
Yes, though depending on how many vehicles are involved we may need to coordinate multiple trucks. Give dispatch as much detail as possible so we can plan accordingly.
Will you wait if my insurance adjuster wants to see the vehicle before it is towed?
If it is safe to leave the vehicle in place briefly, we can accommodate that. Let dispatch know your situation and we will work out timing together.
Do you handle single-vehicle accidents the same as multi-car collisions?
Yes, the same careful assessment and recovery process applies either way, just scaled to however many vehicles and however much coordination the scene needs.

Ready to talk about accident recovery?

Quotes are free and there is no obligation.