Is Mauldin Towing & Roadside Assistance licensed and insured? ▾
Yes. Mauldin Towing & Roadside Assistance is fully licensed and insured. We carry general liability coverage on every tow.
How much does a tow cost? ▾
Every tow is different, so we do not post a flat number online. We give you a clear, upfront quote by phone before we ever dispatch a truck. Call (864) 528-1568 for a fast, free quote, and the price we quote is the price you pay.
How fast can you get to me? ▾
Response times vary by exactly where you are located. We always give you an honest, specific ETA on the phone before dispatch, so you know when to expect us before you commit to a tow.
What should I do while I wait for the tow truck? ▾
If you can safely do so, move your vehicle onto the shoulder or as far from traffic as possible, turn on your hazard lights, and stay inside your vehicle with your seatbelt on if it is safe. If you feel unsafe where you are, tell our dispatcher and stay on the line.
Will you work with my insurance company after an accident? ▾
Yes. We can tow your vehicle directly to your insurance-approved shop or to secure storage, and we can document the vehicle condition at pickup to support your claim. We do not bill insurance directly; you will receive an itemized receipt to submit to your carrier.
What forms of payment do you accept? ▾
We accept cash, debit, and all major credit cards on scene. You will always know the total before we do the work, no surprise charges added afterward.
Are you really available 24 hours a day? ▾
Yes, including nights, weekends, and holidays. Breakdowns and accidents do not wait for business hours, so neither do we.
Can you help if I'm locked out of my car? ▾
Yes. Getting locked out happens to plenty of careful, capable people, it's not something to stress over. Our roadside team can open most vehicles right where you're parked, without damaging the locks or paintwork. Just have some way to confirm the car is yours when we arrive, and in most cases you won't need a tow at all.
How do I know if my car needs a flatbed instead of a wheel-lift tow? ▾
If your vehicle is all-wheel or four-wheel drive, has aftermarket lowering, very low ground clearance, or existing drivetrain damage, a flatbed is the safer choice. Tell dispatch your make, model, and situation and we will confirm.
Can you flatbed a motorcycle? ▾
Yes. We carry motorcycle-specific tie-down equipment and load motorcycles carefully to avoid tipping or scratching during transport.
Is flatbed towing more expensive than a standard tow? ▾
Pricing is always a custom, upfront quote based on your vehicle and situation, not a flat add-on fee. If a flatbed is the safer or required option for your vehicle, dispatch will confirm that and quote it before we send a truck.
Can a flatbed handle a lowered or modified car without scraping it? ▾
Yes. We use ramps and loading angles suited to low-clearance vehicles, and our operators know to take it slow on cars that would scrape a standard incline.
Do you flatbed vehicles that are not broken down, like a car sale or dealership transfer? ▾
Yes. Flatbed towing works just as well for a non-running purchase, a dealership transfer, or a vehicle you simply do not want driven, not only for breakdowns.
How long does flatbed loading usually take? ▾
Most loads take a few minutes once the truck is positioned. Specialty vehicles or tight-clearance cars can take a little longer since the operator works at a careful, controlled pace.
What size vehicles can your flatbeds handle? ▾
Our flatbeds cover standard passenger vehicles, motorcycles, and specialty cars. For larger vehicles like RVs or commercial trucks, that falls under our heavy-duty towing service instead.
Can you flatbed a car with aftermarket wheels or a body kit? ▾
Yes. Tell dispatch about any aftermarket modifications, wide wheels, a low front splitter, ground effects, so the operator can plan the loading angle accordingly.
Do you flatbed electric vehicles? ▾
Yes. EVs are commonly flatbed-only anyway since towing with the wheels on the ground can damage the drive motor on many models, so we default to a flatbed unless you tell us otherwise.
Can you flatbed a vehicle from a repair shop back to my home? ▾
Yes. Flatbed transport works the same whether the trip starts at a breakdown location, a repair shop, or anywhere else you need the vehicle picked up from.
Do you serve Greenville? ▾
Yes. Greenville is part of our regular service area. Typical response time: 25-35 minutes.
Do you charge extra to come to Greenville? ▾
No. Greenville is inside our standard service radius, so the quoted price is the final price. No travel surcharges.
How fast can you get flatbed towing out to Greenville? ▾
Because flatbed towing is an emergency service, a Greenville call gets dispatched the moment we hang up the phone, no scheduling delay. Typical response time in Greenville runs 25-35 minutes, and dispatch will give you an honest ETA before the truck leaves the yard.